Terms of service

01What Ytno is

Ytno is a guest management layer for events: closed-list RSVPs, invite delivery, payment collection for invite-gated events, and check-in at the door. We don't sell tickets on an open marketplace, and we're not a party to what happens at your event — we run the guest list and the door for it.

02Organizer accounts

• You're responsible for the accuracy of the guest data you upload or collect through Ytno.
• You're responsible for what you tell guests an event includes, and for delivering it.
• Staff accounts you create act on your organization's behalf — you're responsible for their use of the platform, including at the door.
• You won't use Ytno to invite guests without a lawful basis to hold their contact details, or to send messages unrelated to the event they RSVP'd to.

03Payments

Paid events are processed through Paystack. Ytno issues a signed QR pass once payment clears. Refunds are issued at the organizer's discretion through the dashboard; Ytno doesn't arbitrate disputes between an organizer and a guest about whether a refund is owed.

04Guests

Responding to an invite confirms your attendance to the organizer, not to Ytno. Your RSVP link is single-use and tied to your phone number — don't forward it if you don't want someone else to check in under your name.

05Acceptable use

Don't use Ytno to run fraudulent events, to collect guest data for purposes outside running the event, or to attempt to access another organization's guest list or events.

06Availability

The door app is built to keep working without signal, syncing once connection returns. Outside of that, we aim for high uptime but don't guarantee the dashboard or API will be available without interruption, and we recommend exporting your guest list ahead of an event as a precaution.

08Changes

We'll update this page when these terms change and update the date at the top. Continued use after a change means you accept the update.

09Contact

Questions about these terms: hello@useytno.com.