Last updated July 2026

Privacy policy

Ytno ("we," "us") runs a guest management platform for events — RSVP, check-in, and the door. This page explains what we collect, why, and how it's handled, for both event organizers and the guests they invite.

01Information we collect

For organizers

Name, email, and phone number
The events you create
Staff accounts you set up

For guests

Full name and phone number
Event category (e.g. VIP, Staff) where required
Phone number as your stable identity across events

If an event requires identity verification at the door, we collect a government-issued ID number. This is stored separately from the rest of your guest data, encrypted at rest, and never displayed in full to organizer staff — it exists to confirm a match, not to be browsed.

02How we use it

To run the invite → RSVP → check-in flow you set up for your event.
To send RSVP links, reminders, and confirmations over WhatsApp.
To process payments for paid, invite-gated events.
To show organizers a live picture of who's confirmed and who's arrived.
To keep the door secure — flagging guests who aren't on a list, or duplicate scans.

We don't sell guest or organizer data, and we don't use it to advertise to you outside the platform.

03Third parties we work with

Ytno is built on a small number of providers, each handling one job:

Paystack

Processes payments for paid events. We don't store card details ourselves.

WhatsApp Cloud API

Delivers invite links, reminders, and confirmations.

Cloudflare R2

Temporarily stores ID images submitted for verification, for a maximum of 72 hours, after which they're automatically purged.

04How long we keep data

Guest records tied to an event are kept for as long as the organizing account is active, so organizers can see cross-event guest history. ID verification images are purged after 72 hours regardless of event status. You can request deletion of your guest record at any time — see Contact below.

05Your rights

Under the Nigeria Data Protection Act, you can ask us what data we hold on you, ask us to correct it, or ask us to delete it.

Access

Ask what data we hold on you.

Correction

Ask us to correct inaccurate data.

Erasure

Ask us to delete your guest record.

Deleting a guest record removes it from future cross-event history but doesn't retroactively alter an organizer's records for an event that's already happened.

06Security

ID numbers are hashed before storage. Access to guest data is scoped per organization, and staff accounts only see the events they're assigned to. Sessions can be revoked from Settings at any time.

07Contact

Questions about your data, or a deletion request: reach us at hello@useytno.com or on WhatsApp from the homepage.